Home 

Welcome to the UK/Irish MYOB User Group! 

We offer support for all versions of Accountedge and MYOB, reconfirmation codes for MYOB UK versions 13 - 18 and advice on alternative softwares.

See our blog for the latest news.

Why we formed the MYOB User Group

Do you remember 'MYOB won't ever charge a fee for the process of validating your company file. To do so would go against our company values and damage our good reputation' ?

MYOB Pty said that a long time ago (source available from Members Only pages).  That was before they decided to sell the UK distributorship and allow a new distributor to charge for reconfirmations.

MYOB told its UK/Irish users that it would stop reconfirming
datafiles for users of MYOB version 13 to 18 in December 2011.  We believe that by doing this it broke its licence agreement with users.  Mamut asa bought the distribution rights in the UK from MYOB subject to a commercial agreement that no MYOB user has a right to see.  Mamut's sales practices indicate that they consider they have the right to pressure users to transfer to new software that they do not need.  Mamut demand MYOB users pay a rental for software that they already have an outright ownership of.

Although there are alternatives to MYOB, for many small-scale users the most straightforward option would be to carry on using their existing software. This is software that they have bought outright, and have a perfect right to use. 


We have therefore set up a system that allows us to generate reconfirmation codes so they can do just that.  We also want
users to feel supported.  Therefore we have created somewhere to discuss problems with their MYOB bookkeeping as Mamut withdraws its UK helpdesk support for MYOB products.  This is why we have set up the MYOB User Group to help users.

Since the usergroup was formed the threats have started to die down. However many users remain ignorant of their rights.  MYOB in Australia have paused their decision to remove online confirmation code checking.  However the system has become quite error-prone.  On occasion the interaction completely locks datafiles.  Therefore we continue to issue confirmation codes to those that request them.

The User Group is an incorporated Association, 'MYOB Users Ltd'. It is funded entirely by licenced MYOB users through an annual membership fee.  We aim to hold the British MYOB community together.  The association is large enough (nearly 200 members and over 300 firms) to be self-funding. We aim to demonstrate some integrity that has been missing.

Our services are listed at 'Services' above.

  • We provide you with the confirmation codes to keep your datafile running without complication
  • We provide specialist file repair services for corrupted datafiles, we upgrade older datafiles into new software
  • We create new datafiles when the software fails to do this.
  • We provide a helpline for accounting problems when you use MYOB.
  • We advise you on alternatives to MYOB and help install these.
  • We convert datafiles into more up-to-date versions of MYOB, without the licencing problems of MYOB UK 13-18.
  • We provide supporting software which links with various versions of MYOB.
  • We are available for telephone support.
  • We represent the users as a group to MYOB, Mamut and other organisations.
  • The user group needs your support.  Please join our e-mail forums

News and Events

Upcoming events




Recent blog posts


Features of this group
The User group provides you with Members Only Content elsewhere on this site. This includes:
Your fee is also supporting:
  • Collective lobbying and representation with MYOB and Mamut
  • A collective helpline - 01422-847500
  • Linking the MYOB software to other business support software... internal payroll, CRM, budgeting, reporting, holiday rental, etc
  • Gathering other MYOB users in support of a comprehensive solution
  • Forum with advice and support
  • Blog
You can login and amend your profile via: LOGIN

You can join by using our :Online Membership Application Form



© MYOB Users Ltd
Powered by Wild Apricot Membership Software